STENDERS Loyalty program terms and conditions

Terms used in the Conditions

SIA STENDERS – Author and host of STENDERS Loyalty Programme, reg. No. 40003563248, reg. address: 63 Mūkusalas Street, Riga, LV-1004;

Programme - STENDERS Loyalty Programme, which offers the following benefits to all participants:

• Monthly special offers;
• 5% discount on unlimited quantities of each product and unlimited assortment of products;
• 15% birthday discount.

Programme website – STENDERS Loyalty Programme Internet site www.stenders-cosmetics.com/en/, which is designed for the use of the Programme members.

System - a system designed to register Programme members, record purchases and provide a discount on purchases.

STENDERS Shop - STENDERS online shop www.stenders-cosmetics.com/en/, where the STENDERS Loyalty Programme is available.

Programme member - a STENDERS Loyalty Programme member who has registered with the System.

Member account - the member's profile on the Programme website where the member can log in to see their orders, wish list, product reviews on the online shop and their registered details. The Programme member is responsible for the accuracy of the information recorded in their account.

Application form - an electronic form that a natural person completes to join the Programme. By completing the online registration form on the Programme website the person confirms his/her consent to become a Programme member.

Registration confirmation email - a system email sent to the email address specified in the Programme member's registration form requesting confirmation of the Programme member's registration. The Registration confirmation email will be sent to the email address provided by the Programme member immediately after registration in the System. The Programme member is fully registered in the System and can only benefit from the Programme after having accepted the link contained in the Registration confirmation email.

Permanent Discount - a discount of 5 (five) % per product, in unlimited quantities, granted to a Programme member. If the price of the product is EUR 10.90, the Programme member purchases it for EUR 10.36. If a product is already eligible for a discount that is not applicable to the Programme and is available to all buyers, the Permanent discount will not be added to these products. The Permanent discount did not apply to the purchase of gift cards.

Birthday discount - A congratulatory email with a unique code is sent to the Programme member, which can be used once during the month by entering it in the online shop www.stenders-cosmetics.com/en/ when placing an order, thus receiving a 15% discount on the purchase. Discounts do not add up. The unique code may not be transferred to anyone else.

Conditions - determine the conditions and procedures for the operation of the Programme, which shall be binding on the Programme members. Terms not defined in the Conditions shall be interpreted in accordance with the relevant laws and regulations of the Republic of Latvia.

General Conditions

The Programme and the following conditions enter into force on 10 November 2022.

SIA STENDERS reserves the right to change the terms of the Programme by giving 1 (one) month's notice to the Programme members or to cancel the Programme by giving 1 (one) month's notice by sending an e-mail to the e-mail address provided by the Programme member and by publishing the changes on the Programme website. If a Programme member does not agree to the amended conditions of the Programme, he/she must give notification of this within one month by sending a notice of withdrawal to shop@stenders.lv, specifying his/her name and the email address under which he/she is registered for the Programme.

Registration of a Programme member and operating rules

A natural person who has fully and duly completed the Application form on the Programme website and confirmed the Registration e-mail sent by the System to the e-mail address of the Programme member indicated in the Application form may become a Programme member.

No charge is applied for the application and Programme membership.

Upon registration in the System, a Registration confirmation email will be sent to the registered email address of the Programme member, upon the confirmation of which the Programme member can start enjoying the full benefits of the Programme. If the Application form is incompletely filled in or the Registration confirmation email is not confirmed, SIA STENDERS reserves the right to block the participant The completed Application section is registered immediately and a registration confirmation email is sent to the member's email immediately. Once the member is registered in the system and has accepted the Registration confirmation email, they can monitor the status of their account on the Programme website, as well as take advantage of other special benefits.

One (1) member may be registered in the name of one person and only the person who has completed the Application form and accepted the conditions of the Programme may participate in the Programme.

Only natural persons may apply for Programme membership. In the case of violations, SIA STENDERS reserves the right to temporarily close the Member's account until the situation is clarified.

SIA STENDERS reserves the right to temporarily block or close the account of an existing Programme member in the event of finding a fraudulent activity, as well as not to register a new Programme member in the event of finding a previous fraudulent activity within the scope of this Programme.

Programme advantages and special offers

Programme membership offers the following advantages to its members:

• special offers every month;
• using Permanent discount every time when shopping at STENDERS;
• birthday discount code, which can be used within a month;

Final conditions

The Programme member is obliged to use the benefits granted to him/her in good faith and not to pass on the Programme member's identification and access data to the Member account to third parties. SIA STENDERS shall not be liable for any damages resulting from malicious acts of a third party.

In the event of changes to personal data, the Programme member may independently change their personal data on the Programme website by logging in to their Member account.

Programme membership may be terminated at the initiative of the Programme member and/or SIA STENDERS.

Upon the termination of membership, the client can no longer be identified in the System.

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and our Privacy Policy.