Cookie Policy
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|
COOKIE name |
COOKIE Description |
|
CART |
The association with your shopping cart. |
|
CATEGORY_INFO |
Stores the category info on the page, that allows to display pages more quickly. |
|
COMPARE |
The items that you have in the Compare Products list. |
|
CURRENCY |
Your preferred currency |
|
CUSTOMER |
An encrypted version of your customer id with the store. |
|
CUSTOMER_AUTH |
An indicator if you are currently logged into the store. |
|
CUSTOMER_INFO |
An encrypted version of the customer group you belong to. |
|
CUSTOMER_SEGMENT_IDS |
Stores the Customer Segment ID |
|
EXTERNAL_NO_CACHE |
A flag, which indicates whether caching is disabled or not. |
|
FRONTEND |
You sesssion ID on the server. |
|
GUEST-VIEW |
Allows guests to edit their orders. |
|
LAST_CATEGORY |
The last category you visited. |
|
LAST_PRODUCT |
The most recent product you have viewed. |
|
NEWMESSAGE |
Indicates whether a new message has been received. |
|
NO_CACHE |
Indicates whether it is allowed to use cache. |
|
PERSISTENT_SHOPPING_CART |
A link to information about your cart and viewing history if you have asked the site. |
|
POLL |
The ID of any polls you have recently voted in. |
|
POLLN |
Information on what polls you have voted on. |
|
RECENTLYCOMPARED |
The items that you have recently compared. |
|
STF |
Information on products you have emailed to friends. |
|
STORE |
The store view or language you have selected. |
|
USER_ALLOWED_SAVE_COOKIE |
Indicates whether a customer allowed to use cookies. |
|
VIEWED_PRODUCT_IDS |
The products that you have recently viewed. |
|
WISHLIST |
An encrypted list of products added to your Wishlist. |
|
WISHLIST_CNT |
The number of items in your Wishlist. |
|
_hjClosedSurveyInvites |
Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. |
|
_hjDonePolls |
Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. |
|
_hjMinimizedPolls |
Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. |
|
_hjDoneTestersWidgets |
Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. |
|
_hjMinimizedTestersWidgets |
Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. |
|
_hjIncludedInSample |
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. |
|
_hjShownFeedbackMessage |
This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show. |
|
_hjid |
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
|
enter_ts |
First visit to the website. |
|
visits_count |
Number of visits to the website. |
|
pages_count |
Number of pages viewed. |
|
refer |
Source of entry to the website. |
|
utm |
ID of the marketing campaign of the visit. |
|
invitation_time |
Time of appearance of proactive invitation. |
|
country |
Country of the visitor. |
|
city |
City of the visitor. |
|
close_time |
Time the widget was closed. |
|
cw_timer |
Time the callback request was initiated. |
|
callback_ping_response |
Cash of callback backend script response. |
|
use_lp |
Flag that enables long_pooling. |
|
mframe_protected |
Indication if iframe is forbidden. |
|
ab_test_group |
A/b testing group flag. |
|
_ga |
Used to distinguish users. |
|
_gid |
Used to distinguish users. |
|
_gat |
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. |
|
AMP_TOKEN |
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. |
|
_gac_<property-id> |
Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. |
|
Purchase |
Someone completes a purchase on the website. |
|
Lead |
Someone signs up for a trial or otherwise identifies themselves as a lead on the site. |
|
Complete registration |
Someone completes a registration form on the site, such as a subscription form. |
|
Add payment info |
Someone enters their payment information in the purchase process on the website. |
|
Add to cart |
Someone adds a product to their shopping cart on the site. |
|
Add to wishlist |
Someone adds a product to a wishlist on the site. |
|
Initiate checkout |
Someone starts the checkout process to buy something from the site. |
|
Search |
Someone uses the search function to look for something in the site. |
|
View content |
Someone lands on a specific page on the website. |
|
Contact |
Someone contacts the business. |
|
Customize product |
Someone selects a specific version of product, such as choosing a certain color. |
|
Find location |
Someone searches for a physical business’s location. |