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Cookie Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name

 COOKIE Description

CART

 The association with your shopping cart.

CATEGORY_INFO

 Stores the category info on the page, that allows to display pages more quickly.

COMPARE

 The items that you have in the Compare Products list.

CURRENCY

 Your preferred currency

CUSTOMER

 An encrypted version of your customer id with the store.

CUSTOMER_AUTH

 An indicator if you are currently logged into the store.

CUSTOMER_INFO

 An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

 Stores the Customer Segment ID

EXTERNAL_NO_CACHE

 A flag, which indicates whether caching is disabled or not.

FRONTEND

 You sesssion ID on the server.

GUEST-VIEW

 Allows guests to edit their orders.

LAST_CATEGORY

 The last category you visited.

LAST_PRODUCT

 The most recent product you have viewed.

NEWMESSAGE

 Indicates whether a new message has been received.

NO_CACHE

 Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

 A link to information about your cart and viewing history if you have asked the site.

POLL

 The ID of any polls you have recently voted in.

POLLN

 Information on what polls you have voted on.

RECENTLYCOMPARED

 The items that you have recently compared.

STF

 Information on products you have emailed to friends.

STORE

 The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

 Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

 The products that you have recently viewed.

WISHLIST

 An encrypted list of products added to your Wishlist.

WISHLIST_CNT

 The number of items in your Wishlist.

_hjClosedSurveyInvites

 Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.       

_hjDonePolls

 Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.           

_hjMinimizedPolls

 Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

_hjDoneTestersWidgets

 Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

_hjMinimizedTestersWidgets

 Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

_hjIncludedInSample

 Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

_hjShownFeedbackMessage

 This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.

_hjid

 Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

enter_ts

 First visit to the website.

visits_count

 Number of visits to the website.

pages_count

 Number of pages viewed.

refer

 Source of entry to the website.

utm

 ID of the marketing campaign of the visit.

invitation_time

 Time of appearance of proactive invitation.

country

 Country of the visitor.

city

 City of the visitor.

close_time

 Time the widget was closed.

cw_timer

 Time the callback request was initiated.

callback_ping_response

 Cash of callback backend script response.

use_lp

 Flag that enables long_pooling.

mframe_protected

 Indication if iframe is forbidden.

ab_test_group

 A/b testing group flag.

_omappvp

 Used for determining new vs. returning visitors.

_omappvs

 Used to determine when a new visitor becomes a returning visitor.

om-global-cookie / omGlobalSuccessCookie

 Used to prevent any future OptinMonster campaigns from showing on your site.

om-interaction-cookie / omGlobalInteractionCookie

 Used to determine if a visitor has interacted with any campaign on your site.

om-{id} / om-{campaignSlug}

 Used to determine if a visitor has interacted with a campaign ID of {id} / {campaignSlug} on your site.

om-success-{id} / omSuccess-{campaignSlug}

 Used to determine if a visitor has successfully opted in to a campaign with the ID of {id} / {campaignSlug} on your site.

om-success-cookie / omSuccessCookie

 Used to determine if a visitor has successfully opted in to any campaign on your site.

om-{id}-closed / omSlideClosed-{campaignSlug}

 Used specifically with slide-in campaigns {id} / {campaignSlug} to determine if it has been closed or not by a visitor.

omCountdown-{campaignSlug}-{elementId}

 Used for countdown elements {elementId} in campaigns {campaignSlug} to determine when it should complete.

omSessionStart

 Used to determine the current session time of the visitor on your site.

omSessionPageviews

 Used to determine the number of pages seen by a visitor during their browsing session on your site.

_ga

 Used to distinguish users.

_gid

 Used to distinguish users.

_gat

 Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

AMP_TOKEN

 Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

_gac_<property-id>

 Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.

Purchase

 Someone completes a purchase on the website.

Lead

 Someone signs up for a trial or otherwise identifies themselves as a lead on the site.

Complete registration

 Someone completes a registration form on the site, such as a subscription form.

Add payment info

 Someone enters their payment information in the purchase process on the website.

Add to cart

 Someone adds a product to their shopping cart on the site.

Add to wishlist

 Someone adds a product to a wishlist on the site.

Initiate checkout

 Someone starts the checkout process to buy something from the site.

Search

 Someone uses the search function to look for something in the site.

View content

 Someone lands on a specific page on the website.

Contact

 Someone contacts the business.

Customize product

 Someone selects a specific version of product, such as choosing a certain color.

Find location

 Someone searches for a physical business’s location.